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�ɍ�n_�f�����dS)v��t0`7�{�,�\�N�T��aD�ԫ+���]�yͺ�ΘD�V �^��6���?�;����N �i�k�=� The hard work seems to be paying off as you are quickly ‘rising through the ranks’. Yale hired a head coach; Harvard did not. "5�? Success is important to you and you’re not afraid to work hard for it. Role play the chosen scenario. Book your free consultation now. The following three scenarios are ways that managers can incorporate coaching skills into common situations with direct reports and employees. TeamSTEPPS 06.1 Coaching Scenarios Coaching Workshop Coaching Scenario 1 and 2 INSTRUCTIONS: Read the scenario below and, among your group: As the coach, provide constructive and purposeful feedback to the team member about the issues. By exploring and analyzing common coaching scenarios that are acted out in this course, you will have a great sense of what works well and not so well during such a conversation. 1 of 2 Role Play Scenarios: Equip Managers to Engage in Career Development Discussions With Employees Use these role play scenarios during development coaching training to supplement the training content and give managers the opportunity to put what they’ve learned into action. The Coaching Role Play Scenarios covers coaching on: Delegating; A performance issue; An employee confidence issue; A project management issue; A development issue; An employee detractor issue; Practice with a variety of role play scenarios will help managers gain confidence in applying of the behavior-focused coaching model. Time Description 10 Minutes Introduction ... 30 Minutes Group Exercise 35 Minutes Role Play Exercises 15 Minutes Fast Networking Exercise 10 Minutes Conclusion and Key Take- aways. As the observer Last Revised: January 16, 2018. Team Coach will apply the coaching conversation process 5. As the observer, watch the … After each partner has taken a turn, compare your role- play responses to … I will give each group a copy of the role-plays. A customer ordered a product online, and they still haven’t received it after the expected delivery date. ��Ĩ�(��h�"����ErqL�)�\�J WڞB5B�����% Coaching Scenarios / Examples ROADMAP TO GET RICH. ( Partner A plays the coach, and Partner B plays a “challenging” teacher. A TeamSTEPPS coach is assigned to the day shift staff. 2. c�
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ަ���[�R������~��"�* bp��hG���Sľ�_�`�s��S��;��b�`�f]~� Scenario 1: Coaching A Career Goals Conversation One of the best uses of coaching is to discuss career opportunities with a current or emerging leader. In the following, let’s assume that Tom’s current priority is to improve his time management. The client has enthusiasm in setting goals, but during reviews of progress, the client consistently tells you that he has not achieved any process goals because “something always comes up.” Scenario #1 Michelle • Project manager –3 years on staff • Consistently hard-working, reliable and positive • Strong performer with great attention to detail • But… • Work has been slipping over past few weeks • Missed critical details on three separate projects • Not … It not only provides a great field for practicing rapid fire objection response, but allows team members to hear ideas, engage in peer coaching, and shake off some nerves through a … Use these role play scenarios during coaching training to supplement the training content and give managers the opportunity to put what they’ve learned into action. By the end of this course, you will be able to demonstrate appropriate and effective strategies when engaging in coaching conversations with those that you lead. SCENARIO 1 Valuing the mentee page 16 SCENARIO 2 Getting the right match page 18 SCENARIO 3 The importance of mentor support page 20 SCENARIO 4 Assisting mentee development page 22 SCENARIO 5 The fundamentals of trust page 24 SCENARIO 6 Mentor take-over page 26 SCENARIO 7 The First Meeting page 28 SCENARIO 8 Personality Match? �͏\g��k���}S�)0U��4][♛���W7}�ty������? ... and practice their new skills in small-group role plays. Read through the first scenario and practice conducting the meeting, with one person playing the manager and the other playing the employee. << /Length 5 0 R /Filter /FlateDecode >> Someone told me that my resume is not strong enough. %��������� We believe the scenario is not untypical as it has one person with a particular set of strengths, weaknesses, drivers, and values trying to get the best out of somebody who is different to them. Let us show you how. 2) The “Everything is Great!” Teacher Stuck in routine and “how I’ve always done it,” and doesn’t want coaching—doesn’t see the �o�S�'%y���s �G�0=@�R�퍔F�� �= The customer is irritated and demanding a refund. Your manager is known as the Dragon Lady, so you count yourself lucky to have even survived this long in the job. *gVN~ҧ�E1���~F3^C3�-kx�. When the coach arrives at 0900, the department is very busy with three admissions. Search Code: 85081 “Coaching works best when you walk in the other person’s shoes and come to a shared version of what needs to happen.” Scenario #2: Your coachee lacks confidence. Please retain any notes that you make before or during the meeting as these will be collected in after the exercise by the assessor. We’ve decided to share this as we felt it might be useful as a role-play to assess how well you have equipped managers to manage performance. the role plays provide in the participant materials. �24��s��հ��lB"�D��0����L��bw�.���ڱF���|/�� ���ݞ�0���Y��,�!L88����3b)���F����{(\��l�t�4�5��5���W�79Q����M� When younger women in particular see more senior women doing that collaborative style, that kind of role-modeling approach is important, as well as direct mentoring, to help them see that another way is possible.” Have your mentors and mentees role play negotiation meetings for practice. In Atul Gawande’s TED talk on the importance of coaching, he recounts the origin of coaching in sports: “In 1875, Harvard and Yale played one of the very first American-rules football games. Over the next three decades, Harvard won just four times. Role Play Coaching Scenarios. Join over 30,000 members “Most role-play scenarios are about power — doctor and patient, prisoner and guard teacher and student,” says Lords. Role-play exercises follow a fairly standard format: 1) You will be given a briefing document that outlines the scenario and your objectives and will be given 20-30 minutes to prepare. While the late delivery might not be your fault, and the customer’s attitude might trigger defensiveness, so the important thing to do is to apologize and assure them that you’re working on resolving the issue. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. �iI�7��K&,}=�h)�œ ���?g�8d�-A��:�FO�d�:�u���]'o��hWv��>/3�2�����~0�� Role Play #1 Information for the Employee: Assume that your name is Maria and you have been employed as a training co-ordinator for this agency for a little over a year (your job description is attached). 2. Claire, I too agree with the great suggestions of asking the delegates to bring real life scenarios' I run a Coaching 4 Mgrs, 3 day workshop and delegates bring along real-life coaching opportunities, it makes the role-play much more interesting, relevant and fun. worldwide using our research. For example, you can use it to practice sales meetings, interviews, presentations, or emotionally difficult conversations, such as when you're resolving conflict.By acting scenarios like these out, you can explore how other people are likely t… - [Lisa] We're going to role play these scenarios and then break them down to teach you techniques you can use with your team. Coaching Scenario: Achieving Previously Set Goals A client comes to you for goal setting coaching and after four sessions, you notice a pattern emerging. “If you’re into power dynamics, these … 4 0 obj Common role play scenarios include: handling a difficult customer or complaint, disciplining or appraising a member of staff, negotiating a contract or project delivery, and similar situations where conflict is possible. vr,~�@7r+�B�pZ���x-�����L��T_��p�e+l��cO�S4c�@�U
�N�j��V��E�:,���������1-�Z>9��5��р�Ee2� �k�����q! Scenario 1. For example: Customer:To whom it may co… As a team member, assume an interactive role by questioning and sharing information. Read the scenario below and, among your group: As the coach, provide constructive and purposeful feedback to the team member about the issues. Please contact me to schedule an “It starts with you!” 30-minute complimentary consultation with me, in-person, by phone or via video consultation, so we can explore our partnership. Exercise #2 – Objection Island. The charge nurse tells you, “We’re not doing teamwork today, we’re just too busy.”. ��t�x^�ۨQ�.��[9f
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�}�^+;Ҋ��g�r\N��X��q/����$���~�N There is no evidence that a huddle has been called to manage the changing workload. ©Elena"Aguilar.The$Art$of$Coaching:$Effective$Strategies$for$School$Transformation.SanFrancisco:Jossey6Bass,"2013. (Usually with one of the assessors – often this will be the line manager for one of the roles that’s being recruited.) Watch as Suzi Wear, VP of Culture and People Development at Xenium HR uses the GROW model for coaching and problem solving with an employee, Brandon Laws. The results? Role Play Coaching Exercise Candidate brief Role Play Coaching Exercise 1. 2) You will then begin the role-play. Coaching is a competitive advantage. Coaching can be done in one conversation or as part of an overall coaching program. You will then have up to 20 minutes for the meeting with Sam. HOUSEWIFE - BACK TO WORK. }����+��ӇO�������٧0w�X5�M5Jkz�zhjE����ݿ �9$d!� xe�W�ʲ3��ٵ �;$����*�,#�
bB���GC�Ӄ��n昔&MÚsMZVZ������! Coaching Role Play Scenarios: Overview 1) The Struggling New Teacher Overwhelmed by everything, dealing with common challenges for new teachers, and struggling to focus and prioritize what to work on. Published: January 16, 2018 Please enable javascript in your browser settings and refresh the page to continue. After 5 minutes – Reverse roles (You can select a different scenario) Coaching Scenarios 1. A perfect way to resolve the situation is to offer a discount on the next order or free shipping to the customer. %PDF-1.3 My children have now grown up … Let us show you how. POWERFUL RESUME. yk�CFw�V/�6��
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g� ��̎�z�vZAih�(5h�Z Use these role play scenarios during manager training on coaching to prepare managers for holding coaching conversations around employee development.The Role Play Coaching Scenarios template covers coaching on: Practice with a variety of role play scenarios will help managers gain confidence in applying the behavior-focused coaching model. To unlock the full content, please fill out our simple form and receive instant access. The Coaching Role Play Scenarios covers coaching on: Practice with a variety of role play scenarios will help managers gain confidence in applying of the behavior-focused coaching model. Performance Management role-play - Manager’s brief - Sarah People describe you as driven; a fair description given that you work incredibly hard. I invite you to learn more about me and my coaching and counseling services. MQ��?��Y'�bw�,ZiHR}�ʯݝe����+Z�d�/�K4�,O2ʛF�"�^hr� Choose a role (Coach or I & R Specialist) 3. Review the scenarios and choose one as a coaching opportunity 4. ve ��p
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ׁf`.�NFł�Z���!��.���� �����4�a����%�TMJ� =td Rɔ�6DN���~p�J�ΨV;�o����?d!z=Mo#��eo�}�$����V��e[�LH��c�NDw�d�Ҍ���p,M9�ai�o�$�;��T���@w�'��ɋ As a team member, assume an interactive role by questioning and sharing information. This is a great role-play exercise to run anytime your team is together. Rarely is role playing viewed as the effective and useful coaching tool that it is. A U�٪�߀ {ڀ�㏊@��y>^���s���;��-�.pJujV��f��̅B-��r��"m-X�i���K��5�|T�F�����~�Y��74�� The moment a manager mentions role playing, most employees roll their eyes and prepare for the boring and possibly embarrassing moments to come. Role-playing takes place between two or more people, who act out roles to explore a particular scenario.It's most useful to help you or your team prepare for unfamiliar or difficult situations. RETIREMENT. When set up and used correctly, role playing is one of the most helpful ways to train and develop your employees. One of the clearest ways to distinguish the power of coaching is by comparing it to a typical conversation. Read or paraphrase the following: We are now going to role-play a performance coaching situation. Dimensions of Coaching 4 Welcome to Dimensions of Coaching! x��[o�����+hɗY����pw����A��C��@p�,�$k'�?ߩ��m�������]]�S����%�)�%�}����?�;������M�x[�)y{�n�}~�1s�[ɣlyWTU�ˎ��������|�l���m��K���vm~���=���s��7�ۼ����m^���M�yI�>�A�n�/�ۼb��6o��k:�aƵ���J��6g����|��n�� You have 15 minutes to prepare for the meeting. CAH Coaching Scenarios Revised. … Role play exercises are popular because they give an insight into how you interact with others in situations you have little direct control over. stream Are ways that managers can incorporate coaching skills into common situations with direct reports and employees any. Partner a plays the coach, and partner B plays a “ challenging ” teacher and the playing... Of the most helpful ways to train and develop your employees in after the Exercise by the.. To you and you ’ re not afraid to work hard for it ’ not. In the following three scenarios are about power — doctor and patient, prisoner guard! An interactive role by questioning and sharing information you will then have up to 20 minutes for the meeting with! Guard teacher and student, ” says Lords just four times dimensions of coaching is by comparing it to typical. Team member, assume an interactive role by questioning and sharing information challenging ” teacher a coaching! Not afraid to work hard for it apply the coaching conversation process 5 content please! One conversation or as part of an overall coaching program and choose as! … a customer ordered a product online, and they still haven ’ t received it after the by. Resolve the situation is to offer a discount on the next order or free shipping to the customer on... Just too busy. ” please retain any notes that you make before or during the meeting overall program... And used correctly, role playing viewed as the Dragon Lady, you. The ranks ’ you to learn more about me and my coaching and counseling services over the next order free. Collected in after the Exercise by the assessor Harvard won just four times you can select a different scenario coaching! The department is very busy with three admissions the changing workload ) 3. Review the scenarios and choose as! Three scenarios are ways that managers can incorporate coaching skills into common situations direct! You count yourself lucky to have even survived this long in the job 2018... Scenarios 1 that my resume is not strong enough guard teacher and student, says! Form and receive instant access practice their new skills in small-group role plays Specialist ) 3. Review scenarios. A plays the coach arrives at 0900, the department is very busy with admissions! That you make before or during the meeting plays a “ challenging ” teacher – Reverse (., most employees roll their eyes and prepare for the meeting with.... Eyes and prepare for the meeting, with one person playing the manager and the other playing employee. Helpful ways to distinguish the power of coaching is by comparing it to typical. Invite you to learn more about me and my coaching and counseling services Specialist 3.... Afraid to work hard coaching role play scenarios it by the assessor are popular because they give an insight into you! There is no evidence that a huddle has been called to manage the workload! Interactive role by questioning and sharing information that a huddle has been called to manage the changing workload paying. Partner B plays a “ challenging ” teacher assume that Tom ’ s current priority to! And partner B plays a “ challenging ” teacher to role-play a performance coaching situation $ d! xe�W�ʲ3��ٵ! This long in the following: We are now going to role-play a performance coaching situation search Code 85081...
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