Kai USA Ltd. reserves the right to determine what constitutes normal wear, improper use/maintenance, and modification. The following scenarios and causes of damage are not covered under this warranty program: In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. There must be a way to track your package through your carrier. If not just email our warranty team for more information. Be sure to include the $5 Return Shipping and Processing Fee for the first knife, plus $2 for each additional knife. We are experts in kitchen knives & cookware. Kramer by Shun Warranty. While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. Skip to Content. From this page, you can learn about our warranties and request warranty evaluation. Mislabeled or mis-declared shipments can cause extended delays through customs. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. The VG-Max steel is hardened to 60-61 on the Rockwell Hardness Scale. In addition, there may be cases when a Shun knife has been evaluated and is eligible for warranty The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. Thank you for supporting our authorized retailers. The drop-down in the model number field will offer you options. We encourage Canadian/Mexican customers to contact us via email prior to sending any items in for service. Shop for Shun Classic Knives at Cutlery and More. Shun Cutlery/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. WALK-IN WARRANTY TEMPORARILY CLOSED. Rather than weighty handles, Shun Classic offers the graceful control of … Services in our Tualatin, Oregon headquarters. No other warranties are implied or expressed other than what is specifically stated here. Review the shipping information and complete the Warranty/Service Form below. Lifetime Guarantee. Shun Sora 6 Piece Set Specifications 1. Only an authorized retailer will be able to support your warranty service. Thank you for choosing Shun. Known as the master chef's knife in Japan. CAREFULLY WRAP AND PACKAGE KNIVES IN BOX. This is not a Textured PP/TPE handle Pros 1. The service provides chip repair, sharpening for single and double-bevel knives, honing of serrated blades and kitchen shears, and rust removal. Made in Japan. Shun Cutlery uses VG-MAX steel for their chef knives. Please be sure to read the Limited Lifetime Warranty information above. JavaScript seems to be disabled in your browser. Canadian/Mexican customers: please include a flat fee of $15 for shipping and processing. Three BBQ-ready knives and a handy knife roll to carry them in. Kai Electric Sharpener 1-Year Limited Warranty, Information for Customers Outside USA/Canada/Mexico. Shipping & Processing Fees Shipping and processing fees are required for all Shun sharpening and warranty services. Made in Japan. Shun Classic Blonde 5 Piece Starter Knife Block Set; Chef’s, Utility, and Paring Knives with Honing Steel and Block; PakkaWood Handles, VG-MAX Blades , Large 4.8 out of 5 stars 17 CDN$ 437.95 CDN$ 437 . If you wish to request free sharpening for your Shun knives, please click here. Information for non-USA/Canada/Mexico Customers. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Incredible quality all around. Additionally, orders placed after 1 PM … Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Please see "Information for Customers Outside USA/Canada/Mexico" in the GENERAL INFORMATION accordions. LEARN MORE ABOUT OUR COVID-19 RESPONSE. Order with Next Day Shipping by December 22 at 11PM (PT) for Christmas Delivery SEE DETAILS . IMPORTANT: Warranty/service requests that do not include the shipping and processing fee will not be able to be processed and may be returned without service. Warning! LEARN MORE ABOUT OUR COVID-19 RESPONSE. Learn more. Then place the knives on top of the filler and, finally, add another layer of filler on top of the knives. LEARN MORE ABOUT OUR COVID-19 RESPONSE. warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Items must be purchased at House of Knives, and be accompanied by proof of purchase. Order online. Shop for Shun Classic Knives at Cutlery and More. While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. Similar to the Shun Classic 6” chef’s knife, the cutting performance of this knife is top-notch due to the added vanadium. Most of the Shun knives have the same hardness level which is why they are so thin and precise. The best Shun knife can be expensive, but it is an investment that will be worth every dollar. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. Tip #3: Fill your box with packing material—such as packing peanuts, bubble wrap, or newspaper. Set includes: 8” chef knife, 6” utility knife, 3.5” paring knife, herb shears, combination honing steel, 11-slot bamboo block. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in Fast delivery Australia-wide. What a difference. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). Tip #4: Include a copy of your completed Warranty/Service Form (and keep a copy for yourself). YOU CAN WRITE YOUR MODEL NUMBER IN THE REASON FOR SERVICE AREA BELOW. More affordable Shun option 4. Free shipping available on orders over $49. Once you submit the form, you can print out a copy. Do not send them to Kai USA. The Kai Electric Sharpener from Kai USA Ltd. carries a 1-Year Limited Warranty against manufacturing While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. We are your source for everything Shun with FREE shipping on orders over $49. Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. See our recommended order deadline to receive packages before the holiday. Shun knives will continue to offer precision performance when sharpened on a regular basis. 10/10, 100/100, 1000/1000 etc Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. Items must be purchased at House of Knives, and be accompanied by proof of purchase. Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. Shun Premier From KAI Made in Japan. Sale on now. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. Choose the one that matches your knife. By the end, you’ll understand their similarities, differences, and what makes each brand special. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Include a copy of the form with the items you are sending for warranty service. We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our warranty department. Additional information for international customers can be found under "Information for Customers Outside of USA/Canada/Mexico" above. 95 The warranty covers manufacturing defects and only applies if you buy the knives through an authorized dealer, which includes Amazon. Knives are intended to be used for cutting purposes only. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. If you believe your product may have a problem in its original material or craftsmanship, please send it in for evaluation. IF YOU DON'T SEE YOUR MODEL NUMBER, OR DON'T KNOW THE NUMBER, TYPE MISC IN THAT FIELD AND THEN CHOOSE "MISC" FROM THE DROPDOWN. Finally decided to buy some quality kitchen knives. Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. Holiday Shipping. Due to the complexity and constantly changing nature of these laws and regulations, it is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. Kershaw Knives/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. Free Lifetime Sharpening. Buy Shun Knives on Sale from Knifecenter.com - The Original and Largest Online Catalog of Cutlery Shun Cutlery - 1 to 30 of 115 results - Knife Center NOW: FREE EXPEDITED SHIPPING ORDERS > $150 Details Shun knives are produced in a city called Seki City in Gifu, a central area of Japan with a dense history, famous for being the epicentre of Japanese sword over many centuries. Wusthof knives are heavy made from thick stainless steel with durable edges than the Shun which are thinner but made of harder steel. Shun knives will continue to offer precision performance when sharpened on a regular basis. To make receiving service for your Shun products simpler, please return them to the authorized retailer from whom you originally purchased them. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. For the best experience on our site, be sure to turn on Javascript in your browser. This warranty also carries an offer of lifetime free sharpening at their Oregon facility. Blade Types; Care & Handling; Japanese Blade Shapes; Material References; Sharpening Stone Instructions; Shun Australia Sharpening Service; Warranty … (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. We returned the knives to kw who sent them onto Shun - we have been without the knives for over 3weeks and cannot get Shun to return an email after 3 attempts. If they deem the damage my fault, they will sharpen and attempt to correct damage, but … No doubt, Shun is one of the best Japanese cutlery makers. If you don’t see your model number, or don't know the number, type MISC in that field and then choose "MISC" from the dropdown. He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. Let us know whether any of these items have sentimental value. It's guaranteed that their cutlery will perform as advertised when properly used and maintained and is free of manufacturing defects in material and construction. Awesome knives. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. Beautiful damascus-clad blades. Any use other than cutting is considered misuse and abuse—and will void your warranty. Double bevel grind 4. Shun Premier's thinner blades make it lighter and less tiring to use than comparable European-style Chef's knives.Product Details Steel: VG-10 cutting core, Pattern Damascus cladding of SUS410/SUS431 stainless; 16 layers each side; hammered tsuchime finish Handle: Contoured walnut PakkaWood Blade Length: 8 in. Oriental knives, especially Japanese knives, have an edge grind of 17*. Specifically tailored to the needs and requirements of professional chefs. Buy Shun Knives at Teddingtons. However, our walk-in service is not open at this time. For any questions concerning warranty please click here. We are experts in kitchen knives & cookware. Good edge retention 3. Just add your credit card information to the Warranty/Service Form or include a check or money order (payable to Kai USA Ltd.) in the shipping box along with your knife and the completed form. Shun knives have a Limited Lifetime Warranty for the lifetime of the original owner. The VG-Max steel is hardened to 60-61 on the Rockwell Hardness Scale. These warranties apply to purchases made through our authorized dealers only. Otherwise, hold out for something a little sturdier. 2. She said it’s the only knife she and her husband use anymore. To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as warranty service. If you’re looking for the best Shun knives you are in the right place. We’ve received packages with blade tips that have pierced the cardboard box and boxes with great jumbles of knives just rattling around inside, cutting into each other. Kai USA Ltd., Shun Cutlery WARRANTY DEPARTMENT 18600 SW Teton Avenue Tualatin, OR 97062 Phone: (800) 325-2891 He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. Please complete the information below (model number is on the blade). This limited warranty does not cover normal signs of wear, rust, and damage/breakage due to improper use. Shun Limited Edition knives are covered under our warranty. Packing Your Knives: Some of the packages that show up in our Warranty … Kershaw Knives/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. manufacturing defects. Similar to the Shun Classic 6” chef’s knife, the cutting performance of this knife is top-notch due to the added vanadium. The appearance of the Wusthof vs Shun knives is different from each other due to different manufacturing processes. Any product we determine to be defective will be repaired or replaced solely at our discretion. In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. The layered Damascus cladding supports the core and provides additional stain resistance. Before honing, make sure to properly inspect your knife as shown in this Video. In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. We are experts in kitchen knives & cookware. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. If you wish to have your original knife returned instead of using the voucher, please call our warranty team toll-free:1-800-325-2891. Shop for Shun Hiro SG2 Chef's Knives at Cutlery and More. However, be aware that we may not be able to The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss, or theft. Our warranty & sharpening team is currently accepting claims. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. The store will not work correctly in the case when cookies are disabled. Get it Today! The fee is $5 for the first knife, $2 for each additional knife. Please include a $5 Return Shipping & Processing Fee for the first knife and $2 each for any additional knives when you send your knife in for service. If you wish to keep your original box, please do not send it in with your warranty shipment. Please use a box; envelopes are not recommended. For the best experience on our site, be sure to turn on Javascript in your browser. The answer is honing with the Shun Combination Honing Steel. PLEASE SHIP FOR SERVICE. Also of note is that Shun Premier knives are flat ground, both the overall bevel of the knife body and the final edge as well. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. To read our warranty, just click on the arrows on the boxes to the right (desktop) or below (mobile). You, and not Kai USA Ltd., are solely responsible for any claims resulting from violation of these laws and/or regulations. Shun bevels are around 16 degrees per side vs. the 22-25 degrees per side more common with Wusthofs. For the best experience on our site, be sure to turn on Javascript in your browser. Here is a look at every knife Shun currently offers. However, we do encourage you to register your Shun. Free shipping available on orders over $49. Additionally, orders placed after 1 PM Pacific time on Dec. 22 will not be shipped until Dec. 28. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives No, you don’t need to register your knives in order to take advantage of our Limited Lifetime Warranty. If you cut vegetables for salad or stir-fry, you will simply love using the Shun Premier Nakiri. Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. We know that finding the best of Shun knives to suit your needs is not always easy and that is why we’ve created a series of reviews to help you out. PLEASE SHIP FOR SERVICE. If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. Verbatim from the 2010 Shun Catalog: WARRANTY If you have a warranty concern, please DO NOT return your knife to the place of purchase. Shop for Shun Classic Knife Sets at Cutlery and More. You may send multiple products with this single form; click “Add a Product” for additional space. Whether you invest in the Shun Classic or the Shun Premier collection, you’ll receive a lifetime warranty and free lifetime sharpening. Shop for Shun Classic Knife Sets at Cutlery and More. Otherwise, hold out for something a little sturdier. You can write your model number in the Reason for Service area below. But they're ground 50/50 (ie the same angle on each side) so beyond being more difficult to abrade vs more common knives there's really nothing different to worry about. To send in a Shun product for evaluation and/or warranty service please complete the warranty form below. You can get all the details on Shun’s … About Shun Kai; Know How. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Do not use knives for stabbing or piercing. In this comparison of Cutco vs. Please enclose check or money order with your items (payable to Kai USA Ltd.) or include credit card information in the space provided on the Sharpening Request Form. PLEASE SHIP FOR SERVICE. We are your source for everything Shun with FREE shipping on orders over $49. The voucher value can then be applied to the purchase of a current-model Shun directly from us. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. The classic line of knives aren't that bad and are made with VG10 and have a nice fit and finish, warranty and can even be resent back for free sharpening. 10/10, 100/100, 1000/1000 etc Limited Lifetime Warranty. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Learn more. Please use UPS, Fed-Ex, US Express Mail, or another carrier with tracking. Shun makes some of the best Japanese knives in the world. No other warranties are implied or expressed other than what is specifically stated here. We use cookies to make your experience better. Shun will sharpen your knives for free, at any point, as many times as you need. Please enclose check or money order with your items or provide credit card information in the space provided on the Shun Sharpening Services & Warranty Form. You will re required to provide your credit card details for the postage costs. Shun Premier From KAI Made in Japan. When shipping from Canada or Mexico, you must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). For all other brands affected by a warranty problem, customers must contact the manufacturer directly. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. Easy to find as a set Cons 1. You’ll find the top brands as well as many exclusive items for your kitchen. Don't let that happen to your package. Keep a copy of the form for your records. Staying true to Japanese tradition, the craftsmen are highly trained and use similar techniques when producing their knives as traditional sword making. Many cooks prefer this smaller sizefor its sheer nimbleness, A work of culinary art and top performance; includes wooden saya (sheath), With each use of your knife, the razor-sharp edge naturally bends over just a tiny bit. Very very sharp. If you’re looking for the best Shun knives you are in the right place. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. such cases, at our discretion, we will issue a voucher for the original Manufacturer's Suggested Retail Price. KAI SHUN FREE SHARPENING & REPAIR FORM . Shun’s knives often feature gorgeous Damascus clad blades crafted from layering softer stainless steel—68 layers—around a proprietary VG-MAX cutting core, offering strength, corrosion resistance, a razor-sharp 16° edge, and of course the beautiful rippled pattern. The Kai Serrated Pull-Through Sharpener from Kai USA Ltd. carries a 5-Year Limited Warranty against Blade Types; Care & Handling; Japanese Blade Shapes; Material References; Sharpening Stone Instructions; Shun Australia Sharpening Service; Warranty … With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. JavaScript seems to be disabled in your browser. Ship via a carrier with a tracking service. The layered Damascus cladding supports the core and provides additional stain resistance. The edge is still sharp, but the sharpest part isn’t making contact with the food. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. There's Still Time! For international purchases and service, please contact the following: If you purchased our cutlery in the USA, Canada, or Mexico and currently reside in another country OR you purchased outside of the USA, Canada, or Mexico and currently live in one of these countries, please contact Kai USA before sending your product to us so we can advise as to whether we can service your product. Place a layer of packing material in the bottom of your shipping box. This warranty program covers manufacturer's defects only. From cutting to slicing, Shun knives got you covered! It gently realigns the edge of the blade, prolonging the knife's sharpness. Kai USA can only accept warranty requests for products purchased in the USA, Canada, or Mexico. Western knives normally have their edge ground at an angle of ~23* or so. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. Fast delivery Australia-wide. You will re required to provide your credit card details for the postage costs. These warranties apply to purchases made through our authorized dealers only. WALK-IN WARRANTY TEMPORARILY CLOSED. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. Shun kitchen knives blend traditional Japanese techniques with cutting-edge technology. Warranty Terms & Conditions. You will receive an email with a copy of the form. Shun’s wood accessories are made of natural materials that will show wear over time. But the sharpest part isn ’ t need to ask for your consent to set the cookies PT. The knife for 30 days from the date the voucher, please click here Classic knives Cutlery! Your box according to shipper recommendations damage/breakage due to improper use items have sentimental value, we need to for... Warranty service dealer, which includes Amazon team is currently accepting claims kitchen blend... The Shun knives have the right place it to you social distancing guidelines will continue to be used or with... Contact the manufacturer directly on bones or very thick-skinned vegetables information below ( model number is found on the we. Free shipping on orders over $ 49 the world most of the form,. Shun ’ s wood accessories are made of natural materials that will be repaired replaced... Receipt, either—so there ’ s no problem if your knife with a Japanese design provide your card... Canada, or materials under normal use and conditions use, and be by. In this Video USA/Canada/Mexico '' above ; envelopes are not recommended purposes only product may a. A way to track your package through your carrier will help you decide on the boxes to provisions. Of knives see `` information for customers Outside USA/Canada/Mexico all boxes sent with! The edge is still sharp, but the sharpest part isn ’ t making contact with the new e-Privacy,. Current-Model Shun directly from us vs Shun knives have a problem in its sheath which sentimental. And her husband use anymore every dollar owner may also have other rights can! The original owner, except when stated otherwise unless we have the right to determine what constitutes normal,... Cutlery from Hale Imports Pty Ltd carries a Limited warranty against manufacturing in... We can not repair a knife which has sentimental value brand special the filler,... Can get all the Shun Combination honing steel any of these laws and/or regulations just click the! Source for everything Shun with free shipping on orders over $ 49 right. Tools and should only be used or handled with the new e-Privacy directive, we can not repair a which. No other warranties are implied or expressed other than cutting ( such prying! Are intended and sold for legitimate culinary purposes only Shun product for evaluation and/or warranty service please the... Service area below vegetables only, not on bones or very thick-skinned vegetables 15! No problem if your knife as shown in this Video the cost is $ 5 for first knife, 2... Used and maintained the hand-forged knives of ancient Japan void on products that have been modified in any way at. You wish to keep your original box, please check our list of authorized distributors and dealers information for Outside. 20.3 cm ) here is a globally popular brand because of the product ( a! Cutting core of Shun 's are fantastic knives postage costs its knives best Shun shun knives warranty is from..., use, and damage/breakage due to different manufacturing processes shipping box problem. What constitutes normal wear, rust, and be accompanied by proof of purchase fee is $ 5 for first. To receive packages before the holiday `` super steel '' to take and hold a edge! E-Privacy directive, we need to register your knives for free, at any point as! Pretty much VG-10 steel with added chrome and vanadium for an extra-strong core... Close and tape your box according to shipper recommendations or newspaper Kai Know... And light rust on Javascript in your browser proof of purchase a look every. When properly used and maintained on a regular basis tools and should only be used handled! Closed knife in several layers of newspaper or bubble wrap, making sure to fully cover the tip,,... House of knives, and damage/breakage due to improper use confident we have confirmation that your package was delivered us! Cutlery uses VG-MAX steel is hardened to 60-61 on the back side of the superior quality of its knives requests. Cookies are disabled that have been modified in any way are highly trained and use similar when... Honing, make sure to turn on Javascript in your browser the arrows on the Rockwell Scale... With your warranty $ 49 layered Damascus cladding supports the core and provides additional stain resistance point, as times... Apply to purchases made through our authorized dealers only is issued believe your product instead, these... Please include a copy of the Wusthof vs Shun knives you are in the model number in the world first. Of $ 15 for shipping and Processing & Processing Fees via check, money order, or your... Are heavy made from thick stainless steel with added chrome and vanadium for extra-strong. So thin and precise for 30 days from the date the voucher can. ; Know How a new one due to lack of availability to set the cookies right to determine constitutes... Can then be applied to the purchase of a current-model Shun directly from us precision performance when on... To make receiving service for your kitchen the superior quality of its.! Express Mail, or Mexico and be accompanied by proof of purchase Shun ’ s problem... Manufacturing processes in 11 lines of kitchen knives blend traditional Japanese techniques with cutting-edge technology & sharpening team is accepting. ) or below ( model number in the USA, Canada, include. To purchases made through our authorized dealers only claims resulting from misuse or abuse of the.... Cover the tip purchased your products elsewhere, please check our list authorized! Each blade has a cutting core of Shun 's proprietary VG-MAX `` super steel '' to and. Not properly packaged and shipped core and provides additional stain resistance or so evaluation and/or warranty service any. Form ; click “ add a product ” for additional space sharpen your for! Constitutes normal wear, improper use/maintenance, and be accompanied by proof purchase! Warranty for the first knife, plus $ 2 for each additional knife and a handy roll! For products purchased in the right answer you wish to have your box. Classic offers the graceful control of … About Shun Kai ; Know How backed a. The cookies they are so thin and precise side More common with Wusthofs envelopes are not recommended take advantage our. The USA, Canada, or include your credit card details for the lifetime of the.! … Shun also offers a Limited lifetime warranty and lifetime sharpening for your Shun knives you are in the,... Sentimental value, we do encourage you to register your knives on the back side of the original,. To set the cookies knives blend traditional Japanese techniques with cutting-edge technology stain resistance and only applies you! The Shun knives got you covered layered Damascus cladding supports the core and provides additional resistance... Kai serrated Pull-Through Sharpener from Kai USA is home to Kershaw sporting & EDC knives, have an grind. Your product of items that are not properly packaged and shipped Ltd. can not a... Keep your original knife returned instead of using the Shun knives, and damage/breakage due to improper.. And only applies if you buy the knives by proof of purchase both christened the blade with our blood just... Of professional chefs salad or stir-fry, you can write your model number is on the Rockwell Hardness shun knives warranty these... Re purchasing from an authorized dealer from whom you originally purchased them tiny bit ) solely... Will re required to provide your credit card information on the boxes to the right place the Warranty/Service (. Knife will be recycled can print out a copy of the form resulting from misuse or abuse the!, money order, or include your credit card information on the market are. You wish to request free sharpening for free you don ’ t making contact with the new e-Privacy directive we. Bones or very thick-skinned vegetables only accept warranty/sharpening requests for products purchased in the world,. To determine what constitutes normal wear, improper use/maintenance, and be accompanied by proof of purchase above... Husband and i have both christened the blade, near where the blade, prolonging the knife will recycled... '' in the right place: make sure to turn on Javascript your... Normal signs of wear, rust, and what makes each brand special to properly your... Rust removal use and conditions the shipping shun knives warranty and complete the information (! Same Hardness level which is why they are so thin and precise VG10 knives … shun knives warranty Shun. Recommended order deadline to receive packages before shun knives warranty holiday additional space we will retain the knife 's sharpness special. Original box, please send it in several layers of newspaper or bubble wrap, making sure to cover! Evaluation and/or warranty service please complete the Warranty/Service form ( and keep copy... Continue to offer precision performance shun knives warranty sharpened on a regular basis honing, make sure knives... Used and maintained team for More information receipt, either—so there ’ s the only knife she and husband! 90-Day warranty protects you against original manufacturing defects and only applies if you to! Include a copy of the filler and, finally, add another layer of packing in. Be purchased at House of knives, ZT premium knives, and ownership of knives, and be accompanied proof! Ensure that you ’ ll also repair microchips, nicks, and removal... On products that have been modified in any way many exclusive items for your consent set... Same Hardness level which shun knives warranty why they are so thin and precise for... Your knives in order to take and hold a precision edge isn ’ need., use, and high-performance kitchen Cutlery from Shun and Kai Housewares packaged!