Welcome to Riu Emerald Bay - All Inclusive 24 hours Riu Emerald Bay - All Inclusive - Mazatlan, Mexico. Because I genuinely want to outline my experience. Hotel Riu Emerald Bay: Riu Emerald Bay - Duplex Room - Read 4,445 reviews, view 4,299 photos, and find great deals for Hotel Riu Emerald Bay at Tripadvisor We met some great staff. Enjoy free breakfast, free WiFi, and free parking. Even though there were several things I requested be sent to my room over the course of my stay and none of them were delivered. No 1 ever responded to my request on the resort app. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Bathroom equipped with bathtub and shower, double-sink, hairdryer and amenities kit. Breakfast, lunch nor dinner one any day was better. I was under the impression that it was. RUI should def adapt that.. There are a variety of amenities on offer to guests of the resort, such as a sauna, a beauty centre and meeting facilities. I went back downstairs to the front desk on my way to dinner, to let them know that the water was still brown. Riu Emerald Bay. Hotel Riu Emerald Bay, Mazatlan Picture: Upgraded Honeymoon Room - Check out Tripadvisor members' 13,133 candid photos and videos. Stay at this 3.5-star beach resort in Mazatlan. As expected for Mazatlan hotels, the Riu Emerald Bay is close to the beach. Dear Guest, Many thanks for staying with us and sharing your valuable feedback. We met many great people at the swim up bar and have kept in touch with them since we have been home. With a stay at Riu Emerald Bay All Inclusive in Mazatlan (Cerritos), you'll be a 3-minute walk from Witches Beach and within a 5-minute drive of Cerritos Beach. Answer 1 of 7: We are hoping to book the Riu Emerald Bay Mazatlan. I don't mind any of the health precautions that they took in the general areas, but I don't think they put that same energy in to the cleanliness of the hotel rooms, at least not mine. Nearby attractions include Baluarte Bridge (4.2 miles), Playa Brujas (0.5 miles), and Playa Cerritos (0.1 miles). The room windows offer panoramic views of sea. Once coming back from lunch one day during my stay, there was brown water coming out of all of the pipes in the bathroom. Answer 1 of 10: My family of 5 are traveling early in December 2013 to Riu Emerald Bay and with most family of 5s we had to take two rooms. Otger all inclusive resorts provide eachbguestbwith calendars for events,, times and locations in each language. Larger balcony or terrace with ocean view. There was lots to do each day so you can be as active as you would like. No need to do the towel game. Conveniently located restaurants include Pancho's, Looney Bean Coffee Shop, and Panama. Our guests praise the helpful staff and the clean rooms in our reviews. They let me know that they were aware of the issue and it should be fixed shortly. Riu Emerald Bay - All Inclusive - Mazatlan, Mexico Vacation Store Miami offers All Inclusive Vacations at unbelievable discounts on an extensive selection of resorts in the Caribbean. Which room amenities are available at Hotel Riu Emerald Bay? The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Relax in our Renova Spa or get in shape at the gym. Enjoy free breakfast, free WiFi and free parking. ONLY disappointments were Fisrtly, when I was there for 3 weeks I never got into the specialty restaurants once.... they dont take reservations, first come first served at 7am each morning. But if a guest requests something their requests should be respected or it should be told it to the guest at the time of the request that their request can not be accomplished. Sincerely, Hotel Riu Emerald Bay Online Reputation Manager, Great Hotel, rooms, food..... Minor disappointment. So I had to contact the front desk through the resort app. Maybe I will try one of the palace locations but definitely never another regular RUI. She said she was a resort activities coordinator. Is parking available at Hotel Riu Emerald Bay? Top room amenities include a flat screen TV, a bidet, and a separate living room. With a stay at Riu Emerald Bay All Inclusive in Mazatlan (Cerritos), you'll be a 3-minute walk from Witches Beach and within a 5-minute drive of Cerritos Beach. Our guests praise the helpful staff and the clean rooms in our reviews. Huge beach area for walking, sites, etc. I travel a lot and this was definitely one of the lower quality hotels that I have ever stayed at. View deals for Riu Emerald Bay All Inclusive, including fully refundable rates with free cancellation. Good food. See 4,445 traveler reviews, 4,662 candid photos, and great deals for Hotel Riu Emerald Bay, ranked #23 of 100 hotels in Mazatlan and rated 4 of 5 at Tripadvisor. We also met Cellie. Does Hotel Riu Emerald Bay have any great views? I know I ordered my steak well done, but that was under the impression that it was going to be a standard 3.5 to 4 oz filet. Which popular attractions are close to Hotel Riu Emerald Bay? There were 2 sinks, both sinks had brown running water. Upon initial look at the beach front room it looked fine, the décor did not look that outdated. I basically was told at the front desk that the room I reserved was not in ocean view room. The kids can enjoy themselves at the RiuLand kids’ club program, which hosts daily activities and contains a … 5 outdoor pools, 1 children's pool with slides and a water park. Heading here at the end of January. Riu Emerald Bay - All Inclusive 24 hours Mazatlan, Mexico 1 (888) 774 0040 or (305) 774 0040 He says yes. Sometimes it is rather hard to communicate, even with Google Translate. The Hotel Riu Emerald Bay overlooks the vast expanse of Brujas Beach, an ideal place to enjoy an authentic vacation with your family or friends. Witches Beach is minutes away. And lots of drinks! Este hotel todo incluido 24 horas en Mazatlán te ofrece unas completas instalaciones que lo convierten en el mejor hotel en México para vivir una escapada inolvidable con RIU Hotels & Resorts. If you go and see any of our staff please tell them the redheads sent you and say hello! We will be sure to pass on your wonderful words to our outstanding team. Especially for the price of that they are charging. This Riu Resort is beachfront and about 7.5 miles from charming downtown Mazatlan. Claim your listing for free to respond to reviews, update your profile and much more. When we. Now customer service wise, that's a different story. They let me know if I got back to my room and it was still an issue to come back down. Loved my room...ocean view.... above average buffets.... beach bbqs. I stopped at the front desk to let them know about the brown water. On my way back from dinner I stop by the front desk and I am told by the man at the front desk their maintenance has already gone up to my room and fixed the issue. The shower is very slippery, I fell in the shower several times. Dinner was very lackluster, I chalked it up to the fact that I had arrived on a Sunday. So overall I don't know how I feel about RUI resorts anymore. Standard Room or Family Room for the bigger room. I got to my room and immediately disinfected all the hard surfaces. The charm of Mazatlan is nearby, with world-class fishing, fantastic golf courses, and excellent dining. We do hope you allow us another opportunity to share a more positive experience with you next time. also are the family rooms higher? Don't normally choose such a huge resort but the deal was too good to pass on and we like exploring new destinations. What are some of the property amenities at Hotel Riu Emerald Bay? with the beach front room that was smaller. It was dusty and a did not look or smell clean. I think is just a very horrible way to get over on your guests. Enjoy a relaxing holiday - whether alone, with family, partner or friends! we are trying to decide which room to get. Riu Emerald Bay Hotel Rooms. Secondly, when I arrived at 11am my room wasnt available til almost 4pm. 98 - Riu Emerald Bay All Inclusive, Mazatlan, Family Room, Guest Room 99 - Riu Emerald Bay All Inclusive, Mazatlan, Junior Suite Vista al Mar Mexico, Guest Room 100 - Riu Emerald Bay All Inclusive, Mazatlan, Family Suite, Garden View, Guest Room You may qualify for exclusive perks and savings at our top group-friendly resorts! Monica works in Public Relations. Popular attractions Witches Beach and Cerritos Beach are located nearby. After my shower I decided to go get something to eat. Room rates include meals and beverages at onsite restaurants and bars. Book now! Stay healthy until then! In fact, its rooms overlook the golden sands and blue waters of Playa Las Brujas, one of the prettiest beaches on the Pacific coast of Mexico. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. There are three large pools, a massive, a semi-private stretch of beach, numerous restaurants and bars, and a large spa. Welcome to Riu Emerald Bay - All Inclusive 24 hours Riu Emerald Bay - All Inclusive - Mazatlan, Mexico. In these 37 m2 rooms, you'll have a small double bed (125x200 cm) and a king-size bed (200x200 cm), WiFi, satellite TV, a safe box, a ceiling fan, air conditioning, a minibar and a beverage dispenser. Leslie taught us aquasize daily. I didn't want to take any chances amidst the Coronavirus. The sheets seemed fine, but I brought my own sheet with me to avoid having to lay one the resort's sheets. Hotel Riu Emerald Bay, Mazatlan Picture: Upgraded Honeymoon Room - Check out Tripadvisor members' 13,133 candid photos and videos. The man at the front desk, on my 3rd visit to the front desk in reference to this issue, stated that he would see if he could get someone to go to my room to fix the issue. If it is because there are children that stay at the resort then that is a problem that the hotel will just have to suck up. Our guests praise the helpful staff and the clean rooms in our reviews. Very cute! I assumed that they are understaffed, due to covid. we are trying to decide which room to get. See more questions & answers about this hotel from the Tripadvisor community. The rooms offer a hairdryer, a drier and complimentary toiletries supplied in the bathrooms. Which languages are spoken by the staff at Hotel Riu Emerald Bay? Inate fries for lunch every day because they didn't have a lot of options, especially outside. 2 hours later no 1 had came to look at the brown water. No customizations what so ever and a lot of "serve your self/buffet options". We cannot wait to share another wonderful experience with you. I later find out that dailing 9 calls the front desk. Lots of great paces within walking distance to eat out or shop. Beach wonderful, ocean not for poor swimmers. want to verify the family room is bigger. Popular attractions Witches Beach and Cerritos Beach are located nearby. Hotel Riu Emerald Bay, Mazatlan Resim: Family room - one king and one double - Tripadvisor üyelerinin 13.298 gerçek Hotel Riu Emerald Bay fotoğrafına ve videosuna bakın. Eat & Drink. Enjoy free breakfast, free WiFi, and free parking. So I assumed that breakfast, lunch and dinner the following days would be better. talk with them, make new friends, It is there home.....not yours! Riu Emerald Bay Hotel Rooms. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. That could have been very dangerous. I did not get that vibe from this resort. Thanks Enjoy free breakfast, free WiFi, and free parking. We would come back again in a heartbeat! The staff speaks multiple languages, including English and Spanish. Large hotel, they handle masses well. I thought that they were very modern and very luxurious, but I did not see anything that I would describe as luxury at this hotel. This is the version of our website addressed to speakers of English in the United States. The Riu Emerald Bay offers all inclusive Mazatlan Honeymoon, vacation and wedding packages on Playa Brujas.The architecture is stunning at this 716 room resort. Witches Beach is minutes away. Continue your visit to www.tripadvisor.ca, Av. This all-inclusive property is 5.1 mi (8.3 km) from Mazatlan International Center and 7.5 mi (12.2 km) from Mazatlan Aquarium. 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