Step 1: Open Settings of your iPhone and choose iCloud. As soon as I logged in to the Apple Store on my laptop lots of notifications popped up. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. How can I fix? Jun 29, 2018 8:31 PM in response to carissamarie Looks like no one’s replied in a while. carissamarie, User profile for user: Tap Approve or Deny. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Ask to Buy worked fine until a few weeks ago and none of this has changed. How to erase your iOS device and then set it up as a new device or restore it from backups. How your child can bypass 'Ask to Buy' If another member of your iCloud Family has already purchased/downloaded an app, any member of the family (even a child who normally has to Ask to Buy) can also download that same app - without the usual parent authorisation. Sparkyfish124, Aug 11, 2018 12:11 PM in response to carissamarie, Aug 15, 2018 12:34 AM in response to carissamarie, Aug 15, 2018 1:22 AM in response to Sparkyfish124, Aug 15, 2018 7:51 AM in response to Buffybot74. To start the conversation again, simply ask a new question. If I catch the banner while it's still on the screen then everything works like it should. Hold down the Power and Volume Down button and continue to hold them both down until the Apple appears (up to 30 seconds). I haven’t changed anything. Not receiving Ask to Buy requests 1 (2) A monthly subscription is just $4.99 per month after a free seven-day trial. Jun 17, 2015 8:48 PM in response to sterling r When a child initiates a purchase, an alert is sent to the organizer, who can review the download and approve or decline it right from the organizer’s device. You can approve it on iCloud from Mac or other iOS. ; Select Apple Card, then tap Continue. Method 2: Approve iPhone from Another Device. Open the notification to see the item that your family member wants to get. Without a credit card, the only way to purchase something would be for her to: Have a gift card (you still couldn't control that spending) If she wants to buy something, she needs to come to you directly. Once Family Sharing is set up you can then set up Ask to Buy. If I happen to hear the alert, and manage to get my phone into my hand while the alert is still visible on the lock screen, I can then swipe right on the banner, approve or deny, everything's groovy. Ask in a message. You're correct about my setup. 2 (3) Apple TV+ is included in Apple One, which bundles up to five other Apple services into a single monthly subscription. iOS 8.3, Aug 26, 2016 8:11 AM in response to sterling r I'm the Family Organizer. Weird. If you have Two-Factor Authentication turned on, and it has been on for more than 2 weeks, you cannot turn it off: Can I turn off two-factor authentication after I’ve turned it on? Jun 16, 2015 11:58 AM in response to Jasonlseward Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information. Aug 11, 2018 12:11 PM in response to carissamarie Looks like no one’s replied in a while. That seems to indicate a software issue to me, and I would next quit all the running apps on your device: Swipe left or right until you have located the app you wish to close. Regards, Sterling Becoming an Apple developer is free, but this won’t enable you to submit an app to the App Store — to do that you must pay the aforementioned US$99 fee. Step 2: As it prompts, enter your iCloud ID and password. My daughter's phone is set up with Family Sharing and Ask to Buy turned on. Jun 30, 2018 6:37 AM in response to gail from maine Jun 30, 2018 7:31 AM in response to carissamarie Get help using Ask to Buy - Apple Support. In response to sterling r. Hello Sterling, thanks for the thorough reply. I am not using messages in iCloud. Have just bought a new iPad (iOS 10.3.1) for my son - our first and only Apple device. The confirmation arrives almost instantly to your Mac and iOS devices, letting you decide right away if the purchase should be processed (see Figure 1). Step 3: Apple ID verification code comes up from other iPhone, so enter the 6 digit figures. Hi: I have the same question posted on the Apple site and elsewhere, but I haven't seen any definitive answers. Aug 15, 2018 7:51 AM in response to Buffybot74 If you're the organizer, you can use these steps to make or decline the purchase from your iOS device with iOS 8 or Mac with OS X Yosemite: Thank you for using Apple Support Communities. This site contains user submitted content, comments and opinions and is for informational purposes only. If you have another iPhone, you can. I feel your frustration!!! But if I delete it from her phone, she's able to reinstall it, because it already was approved. And when I enter the password to 'purchase', it says a parent has to approve the purchase. The only way to approve anything is if my child clicks approve in person on their device. In response to carissamarie. In response to gail from maine. iPhone 7 Plus, If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. To start the conversation again, simply ask a new question. In response to gail from maine. I found this out because I was receiving them on my iPad and not phone or laptop. Approving Mac From iOS Device on iCloud If the issue persists, backup your device to iTunes, then restore it as new and verify that it works. If the family organizer approves the request and completes the purchase, the item … If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself. Why not give a try now. Once the Lock screen displays, see if the Ask to Buy Notification comes through. Everything was working a few weeks ago and today I don’t receive the requests. rob7099, Sep 7, 2018 2:07 AM in response to carissamarie, User profile for user: When you’re the organizer of a family circle, you can control all Ask to Buy requests. If the post helps you to download your desired apps without App Store, then don’t forget to share it with others also. Sep 7, 2018 2:07 AM in response to carissamarie To start the conversation again, simply ask a new question. When a child wants to buy something from the iTunes Store or the App Store, the Family Organizer (or other members of the family that the Organizer allows) must approve the sale first. Once logged in under his profile, he can click Ask to Buy, however on returning to my profile there is no sign of the request. In response to carissamarie. It actually worked! Ask now. Within a few seconds I'll receive the "XYZ Child wants to buy Random App, Approve/Deny" banner on my phone/pad, which will generally be locked and holstered at the time. So, order of events: Let's say he puts in a buy request for Random App. To see more details, tap the request or the name of the app. Click Cancel to get out of the process of waiting for approval. Apple devices enable IT to manage with a light touch, without having to lock down features or disable functionality, and still keep company data protected. If you recently updated your account, however, you can unenroll for a period of two weeks. 2. I am having the same issue! Tap your family member’s name 3. Note: If you turn off notifications for the Family Link app or the Play Store app, you won't get notified when there's a request. If you still don't see your Ask to Buy requests, check which Apple ID you're signed in with, check your Family Sharing settings, and make sure that you're on a supported device. I have photo library enabled and a lot of photos on my phone that sync to the cloud but no other devices. Open the notification to see the item that your family member wants to get. I've got my under-13 son on the account, Ask-To-Buy enabled by default, and I double checked under Settings > iCloud > Family > Member that the Ask-To-Buy switch is indeed enabled. Learn more about using Ask to Buy Apple Music with a lot of activity? Similar to Mac, follow the steps mentioned below to approve iPhone from another device. Buffybot74, Aug 15, 2018 1:19 AM in response to carissamarie, User profile for user: (See your notifications on your Mac or iOS device.) Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology You'll review the request on your child's device. Aug 15, 2018 12:34 AM in response to carissamarie Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. You'll get a notification on your device. See this support article for some additional troubleshooting steps - make sure that some setting hasn't gottnen turned off or on mysteriously (it happens....): Get help using Ask to Buy - Apple Support. I've got a Family Sharing setup with me as the primary and my under 13 son as a child on the account. Question: In response to Jasonlseward. If you check after 24 hours has passed, then it disappears and goes away making it necessary to make the request again: If the organizer doesn't make the purchase or decline the request, it will be deleted after 24 hours, and the child will need to make the request again. Everything’s been the same.. just stopped suddenly. Hello. At most I've missed it by minutes, never 24 hours or more. In response to carissamarie, Jun 30, 2018 7:59 AM in response to gail from maine I have to also add a authentication code. However, if I see the alert but don't manage to execute the swipe before the 30 seconds, or whatever the interval is, has past then banner auto-hides itself and seems to disappear. If it’s already set up follow these steps to turn it on via the iPhone: 1. First, we will focus on how to approve the iOS device on iCloud. Go to Settings, select iCloud, then Family 2. Jasonlseward. I haven't yet found a solution to my problem though, unfortunately. If one of your children wants to ask you if they can buy an app from the App Store, they can simply tap on the purchase button from the App Store to buy an app, and they can then ask to purchase the item from your credit card. Still not working. I did a reset on all devices. Just open your enrollment confirmation email and click the link to return to your previous security settings. Thanks for the tips. I checked Settings > Notifications, there doesn't seem to be an item for 'Family' or 'iCloud' but notifications are enabled for 'App Store' and 'iTunes Store', if that's relevant. I have enabled ask to buy for 2 children on my account. From either of them. Where do Ask to Buy requests go after the banner disappears? ; Accept your offered credit limit and APR. Two-factor authentication for Apple ID - Apple Support, This site contains user submitted content, comments and opinions and is for informational purposes only. If you have more than 2 Apple devices, the method is highly suitable for you. Tap Ask to Buy, and you're done. Keep in mind, this makes your account less secure and means that you can't use features that require a higher level of security. In response to Jasonlseward. If you approve, you need to sign in with your Apple ID and password to make the purchase. I have Apple Music family plan with 4 people using it. sterling r, Jun 18, 2015 2:32 PM in response to Jasonlseward, Jun 17, 2015 8:48 PM in response to sterling r, Jun 16, 2015 11:58 AM in response to Jasonlseward. In response to Buffybot74. If you already use two-factor authentication, you can no longer turn it off. Go to Settings > iCloud > Enter Apple ID and password. gail from maine, Jun 29, 2018 8:31 PM in response to carissamarie, Jun 30, 2018 6:37 AM in response to gail from maine, Jun 30, 2018 7:31 AM in response to carissamarie, Jun 30, 2018 7:59 AM in response to gail from maine, User profile for user: He's using an iPad Mini 3, iOS 8.3. In response to Sparkyfish124. With Ask to Buy, when kids want to buy or download a new item, they send a request to the family organizer. You need to be logged in on your device/Mac to the Apple Store to receive Ask to Buy notifications. If children in your Family Sharing group have their own devices, use Ask to Buy to screen and approve their purchase requests. Open the Wallet app and tap the add button . I am new to Apple products myself but my oldest has an iphone and all three received ipad minis for Christmas. then tap your name, then tap Family Sharing. But rather than just giving them free reign, you can set up "Ask to Buy" on their account. According to that same article, it should appear in the Notifications section of the Notification Center for 24 hours. I've logged into my app account and even iTunes account to see if I have a pending approval… Check the following now! So it then provides a link to 'approve it in person (on this device)', but that link isn't taking me anywhere to approve. Apple’s devices are far better defended against malware and viruses than other platforms, but does that mean they don’t need anti-virus software? I have myself as the organizer and created each of the boys an apple id. More If you approve, you need to sign in with your Apple ID and password to make the purchase. I've been through the settings, but nothing seems off to me. Go to Settings. The kids can then use the family credit card to purchase apps, music, videos, and books for their device. You can turn it off from the sa… This means that, if you as parent have already downloaded Facebook, Instagram or any other app, your children can download … Less, User profile for user: Q: (See your notifications on your. But if Ask to Buy is turned on for children in the family, the organizer can still call the shots. Are you using Messages for iCloud? From here you can select the members of your family who you want to approve app store purchases. From this support article: Two-factor authentication for Apple ID - Apple Support, Question: Even if I check it immediately after failing to catch the banner in time. iOS 11.4, Aug 15, 2018 1:19 AM in response to carissamarie Leverage solutions in one framework. All postings and use of the content on this site are subject to the. It sounds like you are trying to find the notification about one of your family members asking to buy something. Complete your application. iCloud Photo Library with a lot of activity? Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. If you haven’t done so yet, you’ll want to follow this guide first: How to Configure Family Sharing. Apple is taking full responsibility and make sure of your data safe and that’s why even when you buy new iPad or iPhone and sign iCloud run into the same question. AnyTrans is one of the most powerful data or app management tool for iOS devices. iPhone 6, The first step on the path to the App Store is to register as an Apple developer. Same. In response to carissamarie. Apple One plans start at $14.95 per month. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Luv2toy, Aug 26, 2016 8:11 AM in response to sterling r, User profile for user: In response to carissamarie. It doesn't appear in the Notifications section, or on the Today screen. However, if I don't catch the banner before it retreats into the background, then the request seems to disappear on my side, I can't find it anywhere. (1) If you buy an Apple device, Apple TV+ is included free for one year. All postings and use of the content on this site are subject to the. For example, if a child wants to buy an app, the family approver can see the app and decide whether to allow it. I’m so confused. Less, User profile for user: There are a few ways you can get a verification code. With Apple Trade In, you can get credit toward your purchase on an Apple Gift Card when you trade in your current device. Q: Also, have you tried: Resetting your device: Hold down the Power and Volume Down button and continue to hold them both down until the Apple appears (up to 30 seconds). When I swipe down to expose the Today/Notifications screen, the request isn't there. Review the request. If so, feel free to skip this section.If you don’t yet have an Apple developer account, go to the Apple Developer Site and in the upper right click th… You can also turn off in-app purchases entirely using Screen Time on your own device or a child's device. How an Ask to Buy request works. Since he's only 10, have been trying to set up Family Sharing with little success. Review and agree to the Apple Card Terms & Conditions. You may already have a developer account with Apple. Approve iOS Device From Another Device On iCloud. Request and make purchases with Ask to Buy. Learn more about Apple Trade In This applies to both purchases and free downloads. In response to sterling r. We just started to use the family sharing and i have the same problem jasonlseward has, i find it hard to believe that all of my devices have a software issue (iMac, iPhone and iPad) i see this post is from June 18th and we are having this issue today 8-26. please tell me Apple has a fix for this now? I wonder if the 2nd level verification is what’s causing it because I nevertheless had that issue before. If you let children use your device, you can make a password a requirement for every purchase. Where do Ask to Buy requests go after the banner disappears? When you have done that restart the device and test the issue again: iOS: Turning off and on (restarting) and resetting. The family organizer can use their own device to approve or decline the request. Tap Ask to BuyAsk to Buy will now be set up for this family member! To start the conversation again, simply ask a new question. No, yes, and maybe. User profile for user: You can turn 2 factor authentication off in your account in www.appleid.com. I read through the article you cited and double checked my settings against it, everything seems to be in order there. Thank you for using Apple Support Communities. 1 If your device isn’t eligible for credit, we’ll recycle it for free. I was receiving their ask to buy requests until a few weeks ago. I approved an app for her, but I've since changed my mind. Once the Lock screen displays, see if the Ask to Buy … Any ideas? Aug 15, 2018 1:22 AM in response to Sparkyfish124 and yes i did reset my devices. Now, they’re able to ask permission but I never receive the request. To turn on Ask to Buy you’ll need to have already set up Family Sharing. In response to carissamarie. (Hold down side and home button together until Apple logo appears). Thanks for the update! With it, you can also transfer content between computer and iOS devices or between two iOS devices. Also, I should have mentioned initially, I'm used an iPhone 6 and iPad Air 2, both running iOS 8.3. I set up family share for the minis but without an apple device myself I can’t approve any of the ask to buy notifications. Approve or decline the purchase. More You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device. What I would do is create an Apple ID for her without a credit card, along with creating an Apple ID for yourself (hooked to a credit card). When he makes an Ask to Buy request, a banner appears on my phone and ipad where I can approve or deny the request, as expected. Jun 18, 2015 2:32 PM in response to Jasonlseward Apple Trade In Turn the device you have into the one you want. Can control all Ask to Buy requests until a few weeks ago up can. I check it immediately after failing to catch the banner in Time screen displays, see if the 2nd verification. 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Solution to my problem though, unfortunately all postings and use of the content on site... He 's only 10, have been trying to set up with family Sharing setup with me the... People using it 2018 12:34 AM in response to gail from maine child on the account content comments! And Ask to Buy notifications: Open Settings of your family members to. 2 ) a monthly subscription is just $ 4.99 per month after a free seven-day.! The purchase to make the purchase people using it can get a verification code comes up other... Your iCloud ID and password already was approved appears ) the Today screen turn on Ask to Buy for children. 2, both running iOS 8.3 highly suitable for you family who you want to approve decline... I 'm used an iPhone and all three received iPad minis for Christmas download desired! If your device to approve the iOS device and then set up for this family member to... Have myself as the primary and my under 13 son as a child on the Today screen highly for! 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And all three received iPad minis for Christmas then tap your name, then don’t forget to share with. Get credit toward your purchase on an Apple Gift Card when you in!